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TERMS & CONDITIONS

1. General Provisions and Your Acceptance of the Terms

Advent Cleaners LLC, dba Al Phillips Cleaners, Al Phillips the Cleaner, and Thrift DLux, is the owner and operator of this website and the provider of various services. Timeless Cleaners, Inc., our parent company, may also be involved either directly or indirectly in any aspect of our services or business. For purposes of these terms and conditions (the “Terms”), words like “we,” “our,” or other similar first-person terms refer to Advent Cleaners LLC or Timeless Cleaners, Inc., respectively as applicable.

These Terms govern your relationship to us and use of our services (the “Services”), including:

  • The transaction of any business with us via any channel or platform
  • The use of any of our customer-facing services
  • Any use of this website or any of our other digital or physical systems

By using any of the Services, you automatically accept the Terms in their entirety to the fullest extent allowed by law. In the event that the Terms are later updated, your access or use of the Services after the update shall constitute your acceptance of the revised version of the Terms.

Certain provisions of these Terms have been copied or adapted from the Creative Commons Attribution 4.0 International license.

 

2. Your Access to and Use of Our Services

Lawful Use: You agree that you are solely responsible for only using the Services for lawful purposes. You further agree that you will use the Services in accordance with the Terms and that you will not attempt to disrupt any of our Services or systems.

Our Professional Discretion: You agree that we retain the right of professional discretion when it comes to how or if we perform the Services, such as by considering both the garment or textile care label and our expert opinion. You also agree that we retain the right to decline the performance of any Services or requests you make pertaining to how we perform the Services for any reason, such as (but not necessarily limited to) if we believe that our handling of your item may result in permanent damage, or if it is not safe for our team to handle your item, or if you request that an item be handled in a manner inconsistent with the care label.

Abandoned Property: If you transact business with us, but then leave your items in our possession for an extended time after your order is ready for pickup and payment, then we reserve the right to take ownership of those items after a certain period as allowed by Nevada law. We will attempt to notify you before that happens, but you are responsible for ensuring that your contact information is correct in our records and that you are receiving those communications.

Termination of Services: We reserve the right to suspend or terminate your access to any of our Services at any time at our sole discretion. If we have explicitly informed you that your access has been terminated or that you are otherwise unwelcome to continue using any of our Services, you agree to not attempt to circumvent that prohibition. Our termination of providing Services to you shall not constitute a waiver or termination of any provision of these Terms.

 

3. Our Collection and Use of Your Information

As you interact with us across any channel or platform, transact with us, contact us, or use any of our Services, we may collect personal information or data from or about you. You agree that any such information will be used in accordance with our Privacy Policy, which is hereby incorporated in these Terms by reference.

 

4. Loss or Damage Claims, Disclaimer of Warranties, and Limitation of Liability

Our Commitment to Satisfaction: We endeavor to provide our Services at a high standard of quality and prioritize customer satisfaction. Having said that, sometimes items are lost or damaged during the performance of Services.

If your physical items are damaged or lost by us during our performance of any customer-facing Services which we have explicitly agreed to provide to you (for example, by accepting your garments or other textiles for cleaning or alteration), then we will attempt to reach an amicable satisfactory resolution with you in good faith.

Disputes Over Possession of Your Items: If you claim that you dropped off an item for us to service, but we have no record of that item being dropped off by you (for example, in our point of sale system or on security camera footage), then you have the burden of proof to show that you did drop off the item.

Disputes Over the Cause of Damage to Your Items: If you claim that we are responsible for damaging your item and we disagree (for example, because we believe the item was already damaged or had significant wear & tear before we processed it, or other similar reasons), then we reserve the right to invoke (at our expense) an independent third-party textile analyst — such as, but not necessarily limited to, the Dry Cleaning and Laundry Institute — which is equipped to determine the validity of textile damage claims. If we do invoke an independent textile analyst, then you agree to abide by their findings. If the independent analyst determines that we did not cause the damage to your item, then you agree that you will not pursue any other financial remedy or legal action against us in reference to that claim, and fully and irrevocably waive any right to do so.

Our Maximum Liability for Your Lost or Damaged Items: You agree that our liability for any lost or damaged items will not exceed the current estimated depreciated fair market value of the item at the time of the loss or damage. We reserve the right to conduct our own market research and analysis to determine that value. If you disagree with our analysis, then you have the burden of proof to demonstrate otherwise. We expressly disclaim and do not assume any responsibility or liability whatsoever for intangible value like emotional value or sentimental value, or the potential future value of any item.

Assignment of Ownership in Your Lost or Damaged Items: If it is agreed that we have damaged or lost your item, and we come to an amicable agreement on claim value and compensation to be paid to you (whether store credit, cash reimbursement, item replacement, or any other form of compensation), then upon payment you automatically assign to us full ownership of the damaged item (or the lost item, if it is later found). By accepting any compensation from us, you fully and irrevocably waive any right to pursue any other financial remedy or legal action against us in reference to that claim.

Other Disclaimer of Warranties and Limitation of Liability: Except as expressly provided in this section, we are not liable for any losses arising from your use (or misuse) of any of our Services or anything pertaining to or governed by these Terms. 

We offer the Services as-is and as-available, and except as expressly provided in this section, we make no representations or warranties of any kind concerning the Services, whether express, implied, statutory, or other. This includes, without limitation, warranties of title, merchantability, fitness for a particular purpose, absence of latent or other defects, or the presence or absence of errors, whether or not known or discoverable.

To the extent possible, in no event will we be liable to you on any legal theory (including, without limitation, negligence) or otherwise for any direct, special, indirect, incidental, consequential, punitive, exemplary, or other losses, costs, expenses, or damages arising out of these Terms, anything governed by the Terms, the Services, or your use of the Services, even if the we have been advised of the possibility of such losses, costs, expenses, or damages. 

The disclaimer of warranties and limitation of liability provided above shall be interpreted in a manner that, to the extent possible, most closely approximates an absolute disclaimer and waiver of all liability except as expressly provided.

 

5. Authorized Use of Certain Copyrighted Material

Certain content on this website may be licensed under Creative Commons Attribution 4.0 International or other similar licenses from Creative Commons (the “Licenses”), which are hereby incorporated into these Terms by reference to the extent they are applied to any content on this website. We commit to not exceed the enforcement limitations found in the Creative Commons Statement of Enforcement Principles.

The Licenses do not include:

  • Any audio, video, picture, or other visual content, unless explicitly stated otherwise.
  • Any content which consists of portions of works owned by others, such as by way of quotation, excerpt, reproduction, embed, or any other similar use.
  • Any content which is not explicitly marked with one of the Licenses.

 

6. Construction of Terms and Consent to Arbitration

Rules of Interpretation: The headers and subheaders of these Terms are stylistic and rhetorical only and shall not affect the interpretation of the Terms. To the fullest extent allowed by law, you fully and permanently waive any rule or right of contra proferentem which may be construed against us concerning these Terms. 

Severability: You agree that in the event that any provision of these Terms is held as invalid or unenforceable, that shall not invalidate any of the other provisions. 

Waivers: You agree that no provision of these Terms shall be constituted as waived unless a waiver is expressly given in writing by an authorized chief officer of Advent Cleaners LLC or Timeless Cleaners, Inc.

Binding Arbitration and Choice of Law: You agree that any and all legal actions you may bring against us which concern the Services or these Terms shall be settled solely by binding and final arbitration conducted by JAMS according to the JAMS Streamlined Arbitration Rules & Procedures. You further agree that those proceedings shall be conducted exclusively in Clark County, Nevada, United States of America according to the laws of the State of Nevada, United States of America, exclusive of any conflict of law provisions. You also agree that the arbitrator may award to the prevailing party its attorneys’ fees and its share of the JAMS arbitration fees and arbitrator compensation and expenses.

Terms of Use last revised August 17, 2025