PRIVACY POLICY
1. General Provisions and Your Acceptance of this Privacy Policy
Advent Cleaners LLC, dba Al Phillips Cleaners, Al Phillips the Cleaner, and Thrift DLux, is the owner and operator of this website and the provider of various services. Timeless Cleaners, Inc., our parent company, may also be involved either directly or indirectly in any aspect of our services or business. For purposes of this privacy policy (the “Privacy Policy”), words like “we,” “our,” or other similar first-person terms refer to Advent Cleaners LLC or Timeless Cleaners, Inc., respectively as applicable.
This Privacy Policy describes how we handle and process your data and other personal information. The Privacy Policy is subject to and shall be construed as part of the Terms and Conditions (the “Terms”), which is hereby incorporated by reference.
By interacting with us across any channel or platform, transacting with us, contacting us, or using any of our Services, you automatically consent to this Privacy Policy in its entirety to the fullest extent allowed by law. In the event that the Privacy Policy is later updated, any continued interaction with us after the update shall constitute your acceptance of the revised version of the Privacy Policy.
This Privacy Policy only concerns our use of your data and personal information. It does not govern how any other party may handle that data or information, including (but not necessarily limited to) our:
- Vendor partners
- Payment processors
- CRM tools
- Communications providers
- Other technology providers whose systems integrate with ours
- Social media or other similar platforms on which we have accounts and where you may interact with us
Please contact any third parties directly with any inquiries concerning their privacy practices.
Certain provisions of this Privacy Policy have been copied or adapted from the Creative Commons Attribution 4.0 International license.
2. Personal Information We Collect, Process, or Maintain
As you interact with us across any channel or platform, transact with us, contact us, or use any of our Services, we may collect personal information or data from or about you (the “Information”). The Information may include (but is not necessarily limited to):
- Names
- Physical or mailing addresses
- Phone numbers
- E-mail addresses
- Information pertaining to garments or other textiles that you furnish to us for purposes of receiving our Services
- Other notes, descriptions, or requests as needed to deliver our Services to you
- Purchase history
- Payment information
- Video or audio recordings when you physically come to one of our stores or other physical locations
- Any other information that you provide to us
3. How We Use Your Personal Information and Limitation of Liability
We are not in the business of selling your Information and endeavor to use it only as necessary to conduct our business and to market and deliver our Services to you. We also take steps to secure your Information, including encrypting payment information, limiting access to certain classes of Information, and implementing various physical and cybersecurity measures.
Having said that, security incidents do happen, we expressly disclaim any and all responsibility or liability for any loss or data breach affecting your Information that may occur.
To the extent possible, in no event will we be liable to you on any legal theory (including, without limitation, negligence) or otherwise for any direct, special, indirect, incidental, consequential, punitive, exemplary, or other losses, costs, expenses, or damages arising out of this Privacy Policy or our handling of your Information, even if the we have been advised of the possibility of such losses, costs, expenses, or damages.
The limitation of liability provided above shall be interpreted in a manner that, to the extent possible, most closely approximates an absolute disclaimer and waiver of all liability.
In the event of any change of control of our company or its assets, we may transfer your Information to an assignee as necessary in our sole discretion.
We also may be required by law to disclose your Information upon receipt of orders issued by any courts or government entities that have jurisdiction over us.
4. Retention of Your Information and Your Choices
We may retain copies of your Information as long as necessary to comply with our legal obligations, deliver our Services to you, and otherwise conduct our business. Your Information may also be purged from our records at various times as business or other conditions warrant.
You can opt out of receiving marketing communications from us at any time by replying STOP to text messages or using the unsubscribe link in emails. Transactional text messages, which may be necessary for you to conduct business with us due to various technical and operational necessities, will come from a different phone number than marketing messages and will not be affected by opting out of marketing messages. You may also opt out of transactional text messages, but please note that doing so may prevent you from conducting business with us.
If you would like to inquire about what Information pertaining to you that we currently hold, or to request that we modify or delete any of that Information, please contact us.