ECO-FRIENDLY DRY CLEANING | LAUNDRY SERVICE | ALTERATIONS + TAILORING
How We Clean Your Garments and Textiles
Items can be cleaned with either Full Service or Laundry Service. We use premium, environmentally-friendly detergents and solvents for all cleaning regardless of service tier.
Full Service
Full Service is like a spa treatment for your clothes that extends their life span and ensures they look exceptional. It begins with a detailed inspection of your garment, including stain treatment, thread tightening, and missing button replacement as needed. Your garment is then meticulously, professionally dry cleaned or laundered (depending on the care label) and pressed or steamed to remove wrinkles, with starch applied or pants creased upon request. Garments are then placed on a sturdy metal hanger to preserve their shape and bagged to keep dust and lint away. Full Service is priced by the individual item.
Laundry Service
Laundry Service is a wash & fold laundry service priced by the bag and is intended for items that just need a good wash. It’s ideal for bedding, towels, undergarments, socks, household textiles, weekend wear, older clothes that have seen better days, and any other garments or textiles that don’t need Full Service. We’ll wash your items separate from other peoples’ orders and according to the care label, then fold them and return to you in a box or bag.
Alterations + Tailoring
Our tailors are some of the best in Las Vegas! Complimentary expert measurements are available at our processing plant.
Comforter Cleaning and Other Specialty Textiles
Certain items like comforters, wedding dresses, uniforms, formal wear, or ceremonial garments have unique cleaning and handling protocols.These items are handled with a special version of Full Service according to the care label and our expert protocols. Pricing is by individual item.
Choosing a Service
Most items will be cleaned with Full Service unless you instruct us otherwise, including any item:
- You place inside your Platinum Membership bag (if you’re a Platinum Member) or give to us without specifying that you want it to be processed with wash & fold Laundry Service
- Where the care label requires (or you request) dry cleaning, hand washing, stain removal, starching, creasing, or any other special handling
- Considered a luxury item or brand, or a specialty item like comforters, wedding dresses, uniforms, formal wear, or ceremonial garments
If you have garments or other textiles which you intend for our wash & fold Laundry Service:
- Traditional store or delivery customers: please place the items in a yellow plastic wash & fold bag, available both in store and with our delivery drivers.
- 24/7 smart store customers: please place the items in one of the numbered bags provided in store. If you have any Full Service items to drop off at the same time, please complete the drop offs for Laundry Service and Full Service on two separate orders in separate numbered bags (or, if you’re a Platinum Member, just put your Full Service items in your membership bag).
Items that require Full Service due to their care label, brand, or special handling protocols cannot be processed under Laundry Service. If we find such an item in your Laundry Service order, we will attempt to call you to obtain consent to processing with Full Service. If we cannot reach you, the item will be set aside and returned to you.
Services for Businesses
Our business and wholesale customers have access to the same services as our individual retail customers, as well as custom solutions and unique pricing depending on volume. Please see our business page and contact us for more information.