TERMS & CONDITIONS
1. General Provisions and Your Acceptance of the Terms
Advent Cleaners LLC, dba Al Phillips Cleaners, Al Phillips the Cleaner, and Thrift DLux Cleaners, is the owner and operator of this website and the provider of various services. Timeless Cleaners, Inc., our parent company, may also be involved either directly or indirectly in any aspect of our services or business. For purposes of these terms and conditions (the “Terms”), words like “we,” “our,” or other similar first-person terms refer to Advent Cleaners LLC or Timeless Cleaners, Inc., respectively as applicable.
These Terms govern your relationship to us and use of our services (the “Services”), including:
- The transaction of any business with us via any channel or platform
- The use of any of our customer-facing services
- Any use of this website or any of our other digital or physical systems
By using any of the Services, you accept the Terms in their entirety to the fullest extent allowed by law. In the event that the Terms are later updated, your access or use of the Services after the update shall constitute your acceptance of the revised version of the Terms.
Certain provisions of these Terms have been copied or adapted from the Creative Commons Attribution 4.0 International license.
2. Your Access to and Use of Our Services
Our Professional Discretion: You agree that we retain the right of professional discretion when it comes to how or if we perform the Services, such as by considering both the garment or textile care label and our expert opinion. You also agree that we retain the right to decline the performance of any Services or requests you make pertaining to how we perform the Services for any reason, such as (but not necessarily limited to) if we believe that our handling of your item may result in permanent damage, or if it is not safe for our team to handle your item, or if you request that an item be handled in a manner inconsistent with the care label.
Abandoned Property: If you transact business with us, but then leave your items in our possession for an extended time after your order is ready for pickup and payment, then we reserve the right to take ownership of those items after a certain period as allowed by Nevada law. We will attempt to notify you before that happens, but you are solely responsible for ensuring that your contact information is correct in our records and that you are receiving those communications.
Termination of Services: We reserve the right to suspend or terminate your access to any of our Services at any time at our sole discretion. Our termination of providing Services to you shall not constitute a waiver or termination of any provision of these Terms.
3. Our Collection and Use of Your Information
As you interact with us across any channel or platform, transact with us, contact us, or use any of our Services, we may collect personal information or data from or about you. You agree that any such information will be used in accordance with our Privacy Policy, which is hereby incorporated in these Terms by reference.
4. Loss or Damage Claims, Disclaimer of Warranties, and Limitation of Liability
Our Commitment to Satisfaction: We endeavor to provide our Services at a high standard of quality and prioritize customer satisfaction. Having said that, sometimes items are lost or damaged during the performance of Services.
If your physical items are damaged or lost by us during our performance of any customer-facing Services which we have explicitly agreed to provide to you (for example, by accepting your garments or other textiles for cleaning or alteration), then we will attempt to reach an amicable satisfactory resolution with you in good faith.
Disputes Over Possession of Your Items: If you claim that you dropped off an item for us to service, but we have no record of that item being dropped off by you (for example, in our point of sale system or on security camera footage), then you have the burden of proof to show that you did drop off the item.
Disputes Over the Cause of Damage to Your Items: If you claim that we are responsible for damaging your item and we disagree (for example, because we believe the item was already damaged or had significant wear & tear before we processed it, or other similar reasons), then we may suggest invoking (at our expense) an independent third-party textile analyst — such as, but not necessarily limited to, the Dry Cleaning and Laundry Institute — which is equipped to determine the validity of textile damage claims. If you and we both agree to invoke an independent textile analyst, then you and we both agree to abide by their findings as to whether or not we are responsible for the damage.
Our Maximum Liability for Your Lost or Damaged Items: You agree that our maximum liability for any lost or damaged items will not exceed the current estimated depreciated fair market value of the item at the time of the loss or damage. We expressly disclaim and do not assume any responsibility or liability whatsoever for intangible value like emotional value or sentimental value, or the potential future value of any item.
Assignment of Ownership in Your Lost or Damaged Items and Claim Settlement: If it is agreed that we have damaged or lost your item, and we come to an amicable agreement on claim value and compensation to be paid to you (whether store credit, cash reimbursement, item replacement, or any other form of compensation), then upon payment you automatically assign to us full ownership of the damaged item (or the lost item, if it is later found).
By accepting any claim settlement that we offer, you fully and irrevocably waive any right to pursue any other financial remedy or legal action against us in reference to that claim.
Other Disclaimer of Warranties and Limitation of Liability: Except as expressly provided elsewhere in these Terms, we provide the Services “as is” and “as available,” and make no representations or warranties of any kind, express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, or absence of defects or errors. To the fullest extent permitted by law, we disclaim all such warranties. In no event will we be liable (except as set forth elsewhere in these Terms) for any indirect, special, incidental, consequential, punitive, or exemplary damages arising out of the Services, even if advised of the possibility thereof.
5. content DISCLAIMERS, Authorized Use of Certain Copyrighted Material, and artificial intelligence disclosure
Content Defined and Disclaimer of Warranties: All of our content that appears on this website or our other digital or social platforms (the “Content”) is provided “as is” and “as available,” and we make no representations or warranties of any kind, express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, or absence of defects or errors. To the fullest extent permitted by law, we disclaim all such warranties. In no event will we be liable for any indirect, special, incidental, consequential, punitive, or exemplary damages arising out of the Content or your use of the Content, even if advised of the possibility thereof.
Creative Commons Licensing: Portions of the Content may be made available under Creative Commons Attribution 4.0 International (CC BY 4.0) or another Creative Commons license (each, a “CC License”). A CC License applies only to Content that is clearly marked with that license; anything not so marked is not licensed and all rights are reserved. For any Content that is CC‑Licensed, the applicable CC License is incorporated into these Terms by reference. We commit to follow the Creative Commons Statement of Enforcement Principles in reference to our rights in CC‑licensed Content.
Unless expressly and separately marked next to the specific Content, CC Licenses do not apply to (and no rights are granted for) any audio, video, images, or other similar media or visual assets, even if they appear within or alongside Content that is otherwise CC‑Licensed. CC Licenses also do not apply to (and no rights are granted for) any third‑party materials included in the Content under Fair Use or by quote, embed, excerpt, attachment, link, or any similar use. You are responsible for obtaining any permissions needed for your intended use of excluded material.
Artificial Intelligence Disclosure: Some of the Content (including content that may be CC‑Licensed) may be created or co‑authored using AI tools.
6. OTHER TERMS
Severability: You agree that in the event that any provision of these Terms is held as invalid or unenforceable, that shall not invalidate any of the other provisions, and that the invalid or unenforceable provisions shall be construed as closely as possible to the original intent of those provisions.
Waivers: You agree that no provision of these Terms shall be constituted as waived unless a waiver is expressly given in writing by an authorized chief officer of Advent Cleaners LLC or Timeless Cleaners, Inc.
Dispute Resolution, Binding Arbitration, and Choice of Law: You agree that any and all legal disputes between you and us concerning the Services or these Terms shall be settled according to the laws of the State of Nevada, United States of America, exclusive of any conflict of law provisions.
You further agree that for those claims which are eligible for the small claims or justice courts of the State of Nevada or any of its political subdivisions located within Clark County, you exclusively consent to the use of those courts for any such legal disputes.
For all other legal disputes, you agree that they shall be settled solely by binding and final arbitration conducted by JAMS according to the JAMS Streamlined Arbitration Rules & Procedures, the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness, and any other similar rules or policies prescribed by JAMS. You further agree that to the extent allowed by law and JAMS policy, those proceedings shall be conducted exclusively in Clark County, Nevada, United States of America, or via JAMS virtual arbitration.
You also agree that to the extent allowed by law and/or JAMS policy, any applicable court or arbitrator may award to the prevailing party its share of attorneys’ fees, JAMS arbitration fees and arbitrator compensation and expenses, or any other similar costs.
Terms of Use last revised February 19, 2026